Privacy Policy

Company details are populated from the admin settings. This document is a draft — legal review is recommended.

1. Data Controller

The data controller is STINKOM d.o.o., Dimitrija Davidovića 7, 22000 Sremska Mitrovica, Serbia. Company reg. no.: —. Tax ID (PIB): —. Email: [email protected]. Phone: +381 22 618-293.

Contact for data-protection questions: [email protected].

2. Data We Collect

Name, email address and phone number

Delivery address (street, city, postal code)

Company details and Tax ID (for businesses / proforma invoices)

Order details and cart contents

Technical data required to operate the site (e.g. session identifier)

3. Purpose and Legal Basis

Fulfilling and delivering your order — basis: performance of a contract

Order-related communication (confirmations, proforma invoice, status) — basis: performance of a contract

Meeting legal obligations (accounting, tax) — basis: legal obligation

Marketing messages (e.g. cart reminders) — only with your prior consent (opt-in)

4. Data Retention

Order data is retained in line with accounting rules (e.g. 10 years). Abandoned-cart data is kept for 90 days. Marketing consent applies until you withdraw it.

5. Who We Share Data With

We share data only as necessary with: courier services for delivery, our email-sending provider (our email service provider), and, where legally required, competent authorities. We do not sell your data.

6. Cookies

The site uses essential storage technologies (e.g. cart, language). See the Cookie Policy for details.

7. Your Rights

Under the Serbian Law on Personal Data Protection you have the right to: access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Send requests to [email protected].

You may lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection (poverenik.rs).